This policy outlines how Belggreen delivers its specialized digital services, partnerships, and intellectual property (such as custom e-commerce stores and consultation reports) to our valued clients.
As a digital services company, Belggreen does not ship physical goods. Our delivery focuses on providing access to, or completion of, the services outlined in your specific contract or partnership agreement.
| Service Type | Delivery Method | Delivery Trigger |
| New E-commerce Store Build | Secure login credentials shared via email/portal, or handover meeting. | Final payment received and/or project sign-off completion. |
| Consulting Reports / Strategy | Secure email attachment or client portal download. | Completion of the report and submission of any required final data. |
| Subscription Services | Access granted to the client-specific platform or billing initiation. | Successful processing of the initial subscription payment. |
The timeline for service delivery depends entirely on the scope of the project, as agreed upon in your Service Agreement or Partnership Contract.
Standard E-commerce Build: Delivery is typically completed within [ 4 to 8 weeks] from the official project start date, provided all required content, access, and materials are supplied by the merchant promptly.
Consulting / Strategy: Delivery of final documents occurs within [10 business days] of the final strategy session, unless otherwise stipulated.
Subscriptions: Access to your service is typically granted within 4 hours of successful payment processing.
💡 Important Note: The stated timeline above is an estimate. Delays in providing content, feedback, or approvals from the client/merchant will directly affect the final delivery date.
Notification: Upon service completion (e.g., the store is ready for launch), Belggreen will notify the merchant/client via email from info@belggreen.com.
Review Period: The client/merchant will have a [5 business day] review period to inspect the delivered service (e.g., the completed store) and confirm that it meets the specifications outlined in the contract.
Final Acceptance: Upon final written approval by the client/merchant, the service delivery is considered complete. Any subsequent requests will be handled under the terms of the Support and Maintenance Agreement.
If you have any questions regarding the delivery of your specific services, please contact us using the details below, referencing your project ID or account name.
Company Name: Belggreen
Email: info@belggreen.com
Phone: +962787070707
